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Frequently Asked Questions

Q. Can I pay with a credit or debit card?

A. Yes you can, by using PayPal. You do not need a PayPal account to do so.

Q. When can I enrol/start?

A. You may enrol and start at any time of the year – it’s all self- paced.

Q. Can I study from anywhere in the world?

A. Our courses are available to any one, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy. We believe education needs to be more generic than what most colleges teach in order to produce graduates who can better adapt to change.

Q. When do I have to complete the course?

A. You complete the course at any time that is convenient to you. You’re under no pressure to finish by a certain deadline.

Q. Completing the course- how long will it take?

A. Completion of  modules varies from student to student.  Many factors come into play  such as work commitments and family life.  There are always distractions.  Some students work quicker than others.  For a 100 hour module many students will take up to 4- 6 months,  others take less time and some are even longer. It’s all up to you.  There is no pressure to complete or deadline. Naturally, longer courses will take more time.

Q. Our tutors – who are they?

A.  Our tutors are experts in their chosen fields. Not only are they highly qualified but also experienced, knowledgeable and professional.  They bring many years of experience and are active in their profession.  They come from all parts of the world.

Q. What learning options are there?

A.  You have a choice of three options:- On-line, USB  and Correspondence (beautifully bound book).

Q. Do I have to sit for an exam?

A. Exams are optional but need to be undertaken in order to receive the Certificate or higher qualification. They are one and a half hours long. You appoint an adjudicator (subject to our approval) to supervise the exam and you sit for it in your own location.

Q. I don’t cope well with exams – what can I do?

A. If you feel you don’t  cope well with exams you may elect to undertake a Project (set by the tutor) instead of sitting the exam.  Many students prefer this option as they find researching the material for the project sharpens their research skills.

Q. If I don’t sit for the Exam do I still get a qualification?

A. If you don’t sit for the exam (or complete a project) and providing you have completed all the assignments you would be awarded a Letter of Achievement.

Q. Do I have to sit for the exam at an exam centre?

A. No – you sit for the exam in your own location. You appoint an adjudicator to supervise the exam. Please see “Enrolments” then “Examination Procedures” for further details. However, if you are studying an RHS course, you must sit the exam in a registered RHS examination centre. These can be found throughout the world.

Q. Are there any exam fees?

A. There are no exam fees for the majority of our courses.  The only exception to this are some public examinations such as for RHS courses, where exam fees do apply.

Q. Are your courses up-to date?

A. Our courses are continually updated. The course content can be rapidly updated and improved without the red tape and bureaucracy experienced at other educational institutions.

Q. Do you have a Refund policy?

We have a refund policy that is fair and equitable. You can view it here.

Q. What Recognition do you have?

A. We are a Recognised Centre for Training Qualifications UK (TQUK) –  An Ofqual Approved Awarding Organisation. In addition, a number of our courses have been endorsed by TQUK, with many more to follow. We are also recognised by the International Accreditation and Recognition Council (IARC) and have a number of courses that are accredited by the RHS. Our graduates have come from many parts of the world, who used our qualifications for successful employment and career progression, or to go into higher education.

Q. Why should I enrol with you?

A. AOur students are our priority – we treat every student as a unique individual. This philosophy allows us to nurture those who are “slow and steady” learners rather than letting them fall through the cracks, while catering for those who are in a hurry to complete.

  • Our courses are experiential based rather than competency based (i.e. we emphasise learning through experience)
  • We have introduced and adapted into our courses Problem Based Learning methods (developed in American universities)
  • Each lesson requires a Set task involving interacting with people in industry, conducting research and communicating with tutors one on one in order to build self confidence and stronger communication skills
  • The course content is Relevant to any country, culture or economy. We believe education needs to be more generic than what most colleges teach in order to produce graduates who can better adapt to change